TRAM USERS

Registrations are open ONLY for KG-P5 children

For S1-S7 pupils:

• NO REGISTRATION is required
• NO SERVICE FEE PAYMENT is due
• VALID TICKET is necessary for children older than 6y and the family takes care of it. Here the info: https://www.kvv.de/fahrkarten/fahrkarten-preise/schueler-studentinnen/deutschlandticket-jugendbw.html 

       If you are eligible for a subsidy, please read the dedicated section at the         bottom of this page.

• Whatsapp access to line group is not granted

For KG to P5 children:

• REGISTRATION is due ONLY if "Accompanying Service" is requested. Please don't register if you don't need the service.
• SERVICE FEE PAYMENT IS ON (see details here) as soon as we confirm you that your child name has been forwarded to the accompanying person in charge on your tram line.
• VALID TICKET is necessary and family takes care of requesting it. Here the info: https://www.kvv.de/fahrkarten/fahrkarten-preise/schueler-studentinnen/deutschlandticket-jugendbw.html  We recommend completing the contract online through the provided link: https://abo.kvv.de/Abo/new.aspx There is a comprehensive video guide on how to fill in the required fields:
  https://www.youtube.com/watch?v=u5ISU3_50CM

ONLY If you are entitled to price reduction  you need a stamp and signature to be put on KVV form. You can get them from primary or secondary secretary based on the grade your children is enrolled for.   

"Accompanying Service": If you want your child (KG-P5) to be assisted  during the tram runs you need to register for the service. Please note that accompanying person will take care ONLY of registered children and that you will be granted access to the Whatsapp group of your line only if you register and pay service fee.

In addition, please take into account that children younger than 6 are not allowed to travel on public transport unaccompanied.

The registration procedure in case "Accompanying Service" is needed is here below:

1. Create a profile or fill/update it (if you register for the first time)  on https://esk.fritz-internet.de and accept our terms and conditions when logging in.

Some functions don't work properly with an Apple mobile device, so please use pc with Windows.

2. Add/update you child data together with tram stop name/line. Please consider that if you want to change during the year to another tram line or stop we will charge you extra 20€ administrative costs.

3. Download, print and sign the generated DEBIT AUTHORISATION FORM (SEPA mandate) for paying the YEARLY SERVICE FEE.  In case you have already registered last year and your bank account hasn't changed, please skip point 3. For details regarding the service fee, please check the FEES page.

4. Send the SEPA signed form (if needed) together with authorisation form via email to finances@eskar-transport.de and to contact@eskar-transport.de

5. In case the previous steps are incomplete you child's name will not be forwarded to the accompanying person in charge for the line.

6.    We recommend the registered families to join the WhatsApp group of your line. To do so, please send an email to contact@eskar-transport.de mentioning your name, the name of your child/en, his/her class, and the name of the tram stop. 

7. In case you have a Facebook account we recommend you to follow the KVV page for real time updates: https://www.facebook.com/KVV.Bewegtalle 

8. We strongly recommend, for primary pupils, to prepare a luggage label to fix on the backpack,  with:

1. Name
2. Parents mobile phone numbers
3. Home Address
4. Bus/Tram Stop

NOTES :

• If you have some difficulties or need some support in creating profile, please consult the FAQs or contact us at contact@eskar-transport.de 
• In case you want to cancel the service please refer to the dedicated CANCELLATION section.
• Guests pupils need to buy a normal KVV ticket for the tram or for the school bus. For more details please visit the FEES page.