TRAM USERS

TRAM USERS

TRAMS reaching Registrations are possible for accompanying service ONLY for KG-P5 children

For S1-S7 pupils:

  • NO REGISTRATION is required
  • NO SERVICE FEE PAYMENT is due
  • In case of Tram delays pupils are not excused 
  • Whatsapp access to line group is not granted


For KG to P5 children:

  • REGISTRATION is due ONLY if "Accompanying Service" is requested. Please don't register if you don't need the service. 
  • SERVICE FEE is due and accompanying service is activated as soon as the group has reached the minimum number of 5 registered children for the line.

FIRST TIME REGISTRATION

FAMILIES ALREADY REGISTERED


  • ACCOMPANYING Service for your child will be activated only after you have completed the registration process.
  • Please note that person will take care ONLY of registered children and that you will be granted access to the Whatsapp group of your line only if you register and pay service fee.
  • We recommend the registered families to join the WhatsApp group of your line. To do so, please send an email to contact@eskar-transport.de mentioning your name, the name of your child/en, his/her class, and the name of the tram stop. 
  • In case you have a Facebook account we recommend you to follow the KVV page for real time updates: https://www.facebook.com/KVV.Bewegtalle 
  • We strongly recommend, for primary pupils, to prepare a luggage label to fix on the backpack,  with:
  1. Name
  2. Parents mobile phone numbers
  3. Home Address
  4. Bus/Tram Stop

NOTES :

  • If you have some difficulties or need some support in creating profile, please consult the FAQs or contact us at contact@eskar-transport.de 
  • In case you want to cancel the service please refer to the dedicated CANCELLATION section.
  • Guests pupils need to buy a normal KVV ticket for the tram or for the school bus. Here more details