WHAT IF?


WHAT IF?

What if your child doesn’t get off the right bus/tram stop?

PARENTS
1) notify on the tram/bus WhatsApp group 

2) get in touch with  Elena at +49 1575 1705633

ACCOMPANYING PERSONS or ANY TRAVELLING PUPIL
1) make the child feel comfortable

2) call the parent ( telephone number is to be found on the luggage label hanging on the backpack) If step 2 is not successful go to step 3.

3) notify on the WhatsApp group (not needed if step 2 is  successful)

4) follow parents or Elena's instructions


What if there is a STRIKE  or a sudden change on the Bus/Tram lines?

1) Inform/ask in the WhatsApp group

2) Refer to the Latest NEWS on our website

3) Check on the KVV website: https://www.kvv.de/


What if your bus/tram doesn't show up or comes late?
PARENTS
1) notify on the tram/bus WhatsApp group
2) inform Elena at contact@eskar-transport.de  about the delay


ACCOMPANYING PERSONS or ANY TRAVELLING PUPIL
1) inform the tram/bus WhatsApp group

What if your child left something on the bus/tram?

If your child left a jacket (books, instrument, backpack etc.) on the tram, please contact Lost property office.

Fundbüro

https://www.kvv.de/service/fundsachen.html


Zähringerrstraße 65
76133 Karlsruhe
Tel. 0721 6107-5890

If your children have left a jacket (books, instrument, backpack etc.) on the bus, please have them check with the driver the next time they board the bus. Sometimes it has been turned it over to the school (ask security and secretary).