TRAM USERS

For S1-S7 pupils:

• NO escort service is available
• Whatsapp access to line group is not granted

For KG to P5 children:

Accompanying service is on ONLY for KG to P5 children registered for the service.

Accompanying persons (AP) receive at the beginning of the school year the personal ID and a list of the supervised kindergarten and primary school children from the transport committee (TA).   

• The escort duties are listed below:
• AP receive and release children on the tram through the front door (in case of a broken door, use the next possible door).   
• AP ensure that children are seated in the front part of the tram and stay close to them during the trips. 
• AP ensure that children disembark at the correct stop.   
• AP ensure that there is no yelling or fighting during the trip.   
• AP ensure full availability via WhatsApp during the trips.   
• AP must ensure their presence during the trips they are committed for (see here) and provide a backup in case of absence. In case of unavailability of the backup they must inform the parents in the Whatsapp group. In case of change in their availability, they must inform TA as soon as possible.   

In addition AP must inform:   

• the WhatsApp group in case of delays or items found on trams.   
• Elena via WhatsApp before 7:50 AM in case of a morning delay (She will inform the school secretary).
• School secretary (copy to TA) in case of misconduct and bullying.  
• The WhatsApp group and the parents privately in the case of a child missing the stop, etc.  

Whatsapp support is ON  for children (KG-P5) registered for the service and for all JRC and ESK seconded teachers registered children.

We recommend to join the WhatsApp group of your line. To do so, please send an email to contact@eskar-transport.de mentioning your name, the name of your child/en, his/her class,  the name of the bus stop and Whatsapp phone number.

Please be reminded that children younger than 6 are not allowed to travel on public transport unaccompanied.